{"id":4952,"date":"2019-09-27T10:19:28","date_gmt":"2019-09-27T03:19:28","guid":{"rendered":"https:\/\/amberacademy.vn\/?p=4952"},"modified":"2019-11-02T08:20:22","modified_gmt":"2019-11-02T01:20:22","slug":"he-thong-kpi-la-gi-nhung-dieu-can-biet-ve-kpi","status":"publish","type":"post","link":"https:\/\/amber.edu.vn\/en\/he-thong-kpi-la-gi-nhung-dieu-can-biet-ve-kpi\/","title":{"rendered":"H\u1ec7 th\u1ed1ng KPI l\u00e0 g\u00ec? Nh\u1eefng \u0111i\u1ec1u c\u1ea7n bi\u1ebft v\u1ec1 KPI"},"content":{"rendered":"

KPI l\u00e0 m\u1ed9t kh\u00e1i ni\u1ec7m r\u1ea5t quen thu\u1ed9c v\u00e0 \u0111ang \u0111\u01b0\u1ee3c s\u1eed d\u1ee5ng ng\u00e0y c\u00e0ng r\u1ed9ng r\u00e3i h\u01a1n \u0111\u1ed1i v\u1edbi doanh nghi\u1ec7p. Th\u1ebf nh\u01b0ng, kh\u00f4ng ph\u1ea3i ai c\u0169ng hi\u1ec3u r\u00f5 h\u1ec7 th\u1ed1ng KPI l\u00e0 g\u00ec c\u0169ng nh\u01b0 th\u1ef1c s\u1ef1 bi\u1ebft ph\u1ea3i \u00e1p d\u1ee5ng KPI v\u00e0o th\u1ef1c ti\u1ec5n nh\u01b0 th\u1ebf n\u00e0o.<\/b><\/p>\n

H\u1ec7 th\u1ed1ng KPI l\u00e0 g\u00ec?\u00a0<\/b><\/h3>\n

KPI l\u00e0 vi\u1ebft t\u1eaft c\u1ee7a Key Performance Indicator, c\u00f3 ngh\u0129a l\u00e0 ch\u1ec9 s\u1ed1 qu\u1ea3n l\u00fd hi\u1ec7u su\u1ea5t c\u00f4ng vi\u1ec7c c\u1ee7a m\u1ed9t c\u00e1 nh\u00e2n, t\u1ed5 ch\u1ee9c ho\u1eb7c doanh nghi\u1ec7p.<\/span><\/p>\n

\"\"<\/p>\n

Khi mu\u1ed1n \u0111\u00e1nh gi\u00e1 \u0111\u01b0\u1ee3c t\u1ed5ng th\u1ec3 ho\u1ea1t \u0111\u1ed9ng doanh nghi\u1ec7p, ch\u00fang ta c\u1ea7n x\u00e2y d\u1ef1ng \u0111\u01b0\u1ee3c h\u1ec7 th\u1ed1ng KPI c\u1ea5p cao. C\u00f2n mu\u1ed1n \u0111i v\u00e0o t\u1eebng b\u1ed9 ph\u1eadn c\u1ee5 th\u1ec3, v\u1edbi c\u00e1c y\u00eau c\u1ea7u t\u1eadp trung \u0111\u00e1nh gi\u00e1 quy tr\u00ecnh nh\u01b0 b\u00e1n h\u00e0ng, ch\u0103m s\u00f3c kh\u00e1ch h\u00e0ng, ti\u1ebfp th\u1ecb, Marketing, s\u1ea3n xu\u1ea5t\u2026 th\u00ec c\u1ea7n c\u00f3 h\u1ec7 th\u1ed1ng KPI c\u1ea5p th\u1ea5p.<\/span><\/p>\n

X\u00e2y d\u1ef1ng h\u1ec7 th\u1ed1ng KPI nh\u01b0 th\u1ebf n\u00e0o?<\/b><\/h3>\n

\u0110\u1ec3 c\u00f3 th\u1ec3 x\u00e2y d\u1ef1ng \u0111\u01b0\u1ee3c m\u1ed9t h\u1ec7 th\u1ed1ng KPI ho\u00e0n ch\u1ec9nh, doanh nghi\u1ec7p c\u1ea7n b\u1eaft \u0111\u1ea7u v\u1edbi c\u00e1c y\u1ebfu t\u1ed1 c\u01a1 b\u1ea3n. \u0110\u1ed3ng th\u1eddi, vi\u1ec7c hi\u1ec3u r\u00f5 v\u1ec1 m\u1ee5c ti\u00eau c\u1ee7a doanh nghi\u1ec7p, c\u00e1ch \u0111\u1ea1t \u0111\u01b0\u1ee3c m\u1ee5c ti\u00eau v\u00e0 nh\u1eefng ng\u01b0\u1eddi c\u00f3 th\u1ec3 tham gia th\u1ef1c hi\u1ec7n.<\/span><\/p>\n

\u0110\u00f3 l\u00e0 qu\u00e1 tr\u00ecnh l\u1eb7p l\u1ea1i, b\u1eaft \u0111\u1ea7u \u1edf kh\u00e2u l\u1ea5y ph\u1ea3n h\u1ed3i t\u1eeb c\u00e1c nh\u00e0 ph\u00e2n t\u00edch, c\u1ea5p qu\u1ea3n l\u00fd, tr\u01b0\u1edfng ph\u00f2ng, tr\u01b0\u1edfng nh\u00f3m b\u1ed9 ph\u1eadn. Qua vi\u1ec7c t\u00ecm hi\u1ec3u th\u00f4ng tin, doanh nghi\u1ec7p s\u1ebd n\u1eafm \u0111\u01b0\u1ee3c r\u00f5 r\u00e0ng v\u00e0 s\u00e2u s\u00e1t h\u01a1n v\u1ec1 vi\u1ec7c nh\u1eefng kh\u00e2u n\u00e0o trong quy tr\u00ecnh l\u00e0m vi\u1ec7c v\u00e0 kinh doanh n\u00ean \u0111\u01b0\u1ee3c \u0111\u00e1nh gi\u00e1 qua h\u1ec7 th\u1ed1ng KPI, v\u00e0 nh\u1eefng ng\u01b0\u1eddi n\u00e0o s\u1ebd ch\u1ecbu tr\u00e1ch nhi\u1ec7m cho vi\u1ec7c x\u00e2y d\u1ef1ng KPI chu\u1ea9n.<\/span><\/p>\n

C\u00e1c b\u01b0\u1edbc x\u00e2y d\u1ef1ng h\u1ec7 th\u1ed1ng KPI<\/b><\/h3>\n

T\u00f9y t\u00ednh ch\u1ea5t, l\u0129nh v\u1ef1c, lo\u1ea1i h\u00ecnh v\u00e0 m\u1ee5c \u0111\u00edch ho\u1ea1t \u0111\u1ed9ng, m\u1ed7i doanh nghi\u1ec7p s\u1ebd c\u00f3 m\u1ed9t h\u1ec7 th\u1ed1ng KPI ph\u00f9 h\u1ee3p, ri\u00eang bi\u1ec7t. D\u00f9 v\u1eady, nh\u00ecn chung, c\u00e1c h\u1ec7 th\u1ed1ng KPI \u0111\u1ec1u \u0111\u01b0\u1ee3c x\u00e2y d\u1ef1ng qua m\u1ed9t chu tr\u00ecnh chung. T\u1eeb chu tr\u00ecnh n\u00e0y, c\u00e1c nh\u00e0 qu\u1ea3n l\u00fd c\u00f3 th\u1ec3 d\u1ef1a theo \u0111\u1ec3 ph\u00e1t tri\u1ec3n h\u1ec7 th\u1ed1ng KPI ch\u00ednh x\u00e1c nh\u1ea5t d\u00e0nh cho doanh nghi\u1ec7p c\u1ee7a m\u00ecnh.<\/span><\/p>\n

B\u01b0\u1edbc 1: X\u00e1c \u0111\u1ecbnh ng\u01b0\u1eddi c\u00f3 tr\u00e1ch nhi\u1ec7m x\u00e2y d\u1ef1ng KPI<\/i><\/strong><\/p>\n

H\u1ec7 th\u1ed1ng KPI c\u1ea7n \u0111\u01b0\u1ee3c x\u00e2y d\u1ef1ng n\u00ean b\u1edfi nh\u1eefng ng\u01b0\u1eddi thu\u1ed9c c\u1ea5p qu\u1ea3n l\u00fd, \u0111\u1ee9ng \u0111\u1ea7u b\u1ed9 ph\u1eadn. Nguy\u00ean nh\u00e2n l\u00e0 b\u1edfi, h\u1ecd kh\u00f4ng ch\u1ec9 c\u00f3 ki\u1ebfn th\u1ee9c chuy\u00ean m\u00f4n cao, m\u00e0 c\u00f2n n\u1eafm r\u00f5 c\u00e1c k\u1ebf ho\u1ea1ch, m\u1ee5c ti\u00eau c\u00f4ng vi\u1ec7c c\u1ee5 th\u1ec3 h\u00e0ng ng\u00e0y, n\u0103ng l\u1ef1c c\u1ee7a c\u1ea5p d\u01b0\u1edbi\u2026 v\u1ed1n l\u00e0 c\u00e1c y\u1ebfu t\u1ed1 c\u1ea7n thi\u1ebft \u0111\u1ec3 c\u00f3 th\u1ec3 x\u00e2y d\u1ef1ng c\u00e1c KPI sao cho th\u1ef1c t\u1ebf, \u0111\u1ed3ng th\u1eddi v\u1eabn mang t\u00ednh th\u00fac \u0111\u1ea9y.<\/span><\/p>\n

B\u01b0\u1edbc 2: X\u00e1c \u0111\u1ecbnh ch\u1ee9c n\u0103ng c\u00e1c b\u1ed9 ph\u1eadn, c\u00e1 nh\u00e2n li\u00ean quan<\/i><\/strong><\/p>\n

KPI \u0111\u01b0\u1ee3c \u201c\u00e1p\u201d cho c\u00e1c ph\u00f2ng ban, c\u00e1 nh\u00e2n trong t\u1eebng m\u1ee5c ti\u00eau c\u1ee5 th\u1ec3, do \u0111\u00f3, c\u1ea7n ph\u1ea3i c\u1ea9n tr\u1ecdng x\u00e1c \u0111\u1ecbnh nh\u1eefng b\u1ed9 ph\u1eadn, nh\u00e2n vi\u00ean li\u00ean quan, bi\u1ebft ai l\u00e0 ng\u01b0\u1eddi ch\u1ecbu tr\u00e1ch nhi\u1ec7m ho\u00e0n th\u00e0nh t\u1eebng KPI.<\/span><\/p>\n

B\u01b0\u1edbc 3: X\u00e1c \u0111\u1ecbnh r\u00f5 tr\u00e1ch nhi\u1ec7m c\u1ee7a c\u00e1c b\u1ed9 ph\u1eadn<\/i><\/strong><\/p>\n

C\u00e1c ch\u1ec9 s\u1ed1 KPI \u0111\u01b0\u1ee3c x\u00e2y d\u1ef1ng trong h\u1ec7 th\u1ed1ng KPI c\u1ea7n ph\u1ea3i h\u1ebft s\u1ee9c chi ti\u1ebft, r\u00f5 r\u00e0ng, quy \u0111\u1ecbnh c\u00f4ng vi\u1ec7c c\u1ee7a t\u1eebng c\u00e1 nh\u00e2n. V\u00ed d\u1ee5, nh\u00e2n vi\u00ean n\u00e0o s\u1ebd \u0111\u1ea3m nhi\u1ec7m c\u00f4ng vi\u1ec7c tr\u1ef1c ti\u1ebfp, v\u00e0 ai s\u1ebd l\u00e0 ng\u01b0\u1eddi ki\u1ec3m so\u00e1t, theo d\u00f5i, \u0111\u00e1nh gi\u00e1, t\u1ed5ng h\u1ee3p k\u1ebft qu\u1ea3\u2026 \u0111\u1ec3 ki\u1ec3m tra ti\u1ebfn \u0111\u1ed9, m\u1ee9c \u0111\u1ed9 \u0111\u00e1p \u1ee9ng.<\/span><\/p>\n

B\u01b0\u1edbc 4: X\u00e1c \u0111\u1ecbnh ch\u1ec9 s\u1ed1 KPI ch\u00ednh<\/i><\/strong><\/p>\n

Trong b\u01b0\u1edbc n\u00e0y, c\u1ea7n x\u00e2y d\u1ef1ng \u0111\u01b0\u1ee3c ch\u1ec9 s\u1ed1 c\u00e1 nh\u00e2n (theo c\u00f4ng vi\u1ec7c c\u1ee5 th\u1ec3 c\u1ee7a m\u1ed7i ng\u01b0\u1eddi), ch\u1ec9 s\u1ed1 c\u1ee7a nh\u00f3m ho\u1eb7c ph\u00f2ng ban, b\u1ed9 ph\u1eadn (theo nhi\u1ec7m v\u1ee5 chuy\u00ean bi\u1ec7t c\u1ee7a m\u1ed7i b\u1ed9 ph\u1eadn). \u0110\u1ed3ng th\u1eddi, c\u1ea7n c\u00f3 b\u1ea3ng \u0111\u00e1nh gi\u00e1 c\u1ee5 th\u1ec3 cho t\u1eebng ch\u1ec9 s\u1ed1.<\/span><\/p>\n

B\u01b0\u1edbc 5: X\u00e1c \u0111\u1ecbnh c\u00e1c khung \u0111i\u1ec3m<\/i>\u00a0<\/strong><\/p>\n

Sau khi x\u00e1c \u0111\u1ecbnh c\u00e1c ch\u1ec9 s\u1ed1 KPI ch\u00ednh \u1edf b\u01b0\u1edbc 4, t\u1eebng ch\u1ec9 s\u1ed1 s\u1ebd c\u00f3 m\u1ed9t khung \u0111i\u1ec3m kh\u00e1c nhau. Khung \u0111i\u1ec3m n\u00e0y \u0111\u01b0\u1ee3c x\u00e2y d\u1ef1ng nh\u01b0 th\u1ebf n\u00e0o ph\u1ee5 thu\u1ed9c v\u00e0o m\u1ee9c \u0111\u1ed9 ho\u00e0n th\u00e0nh, t\u00ednh hi\u1ec7u qu\u1ea3 c\u1ee7a c\u00f4ng vi\u1ec7c.<\/span><\/p>\n

B\u01b0\u1edbc 6: Ti\u1ebfn h\u00e0nh \u0111o l\u01b0\u1eddng – T\u1ed5ng h\u1ee3p k\u1ebft qu\u1ea3 – \u0110i\u1ec1u ch\u1ec9nh n\u1ebfu c\u1ea7n<\/i><\/strong><\/p>\n

D\u1ef1a tr\u00ean khung \u0111i\u1ec3m cho ch\u1ec9 s\u1ed1 KPI, ng\u01b0\u1eddi x\u00e2y d\u1ef1ng h\u1ec7 th\u1ed1ng KPI s\u1ebd k\u1ebft h\u1ee3p c\u00f9ng c\u00e1c c\u00e1 nh\u00e2n, b\u1ed9 ph\u1eadn li\u00ean quan \u0111\u1ec3 ti\u1ebfn h\u00e0nh vi\u1ec7c \u0111o l\u01b0\u1eddng hi\u1ec7u qu\u1ea3, t\u1ed5ng h\u1ee3p k\u1ebft qu\u1ea3 chung v\u00e0 \u0111\u01b0a ra \u0111\u1ec1 xu\u1ea5t \u0111i\u1ec1u ch\u1ec9nh trong tr\u01b0\u1eddng h\u1ee3p c\u1ea7n thi\u1ebft.<\/span><\/p>\n

Nh\u1eefng l\u1ee3i \u00edch c\u1ee7a KPI<\/b><\/h3>\n

M\u1ee5c \u0111\u00edch c\u1ee7a ch\u1ec9 s\u1ed1 KPI l\u00e0 nh\u1eb1m ph\u00e1t huy hi\u1ec7u qu\u1ea3 c\u00f4ng vi\u1ec7c, ph\u1ee5c v\u1ee5 cho m\u1ee5c \u0111\u00edch qu\u1ea3n l\u00fd hi\u1ec7u su\u1ea5t, qu\u1ea3n l\u00fd nh\u00e2n s\u1ef1. Khi s\u1edf h\u1eefu h\u1ec7 th\u1ed1ng KPI ch\u00ednh x\u00e1c, doanh nghi\u1ec7p s\u1ebd thu \u0111\u01b0\u1ee3c nhi\u1ec1u l\u1ee3i \u00edch. C\u1ee5 th\u1ec3, ch\u1ec9 s\u1ed1 KPI gi\u00fap c\u00e1c doanh nghi\u1ec7p d\u1ec5 d\u00e0ng h\u01a1n trong vi\u1ec7c \u0111o l\u01b0\u1eddng k\u1ebft qu\u1ea3 l\u00e0m vi\u1ec7c, t\u1eeb \u0111\u00f3 x\u00e1c \u0111\u1ecbnh \u0111\u01b0\u1ee3c m\u1ee9c \u0111\u1ed9 t\u0103ng tr\u01b0\u1edfng. Ch\u1ec9 s\u1ed1 KPI \u0111\u01b0\u1ee3c l\u01b0\u1ee3ng h\u00f3a m\u1ed9t c\u00e1ch c\u1ee5 th\u1ec3, v\u00ec v\u1eady r\u1ea5t d\u1ec5 \u0111\u1ecbnh l\u01b0\u1ee3ng v\u00e0 c\u00f3 \u0111\u1ed9 ch\u00ednh x\u00e1c cao.<\/span><\/p>\n

\"\"<\/p>\n

H\u01a1n n\u1eefa, khi \u00e1p d\u1ee5ng KPI m\u1ed9t c\u00e1ch h\u1ee3p l\u00fd, c\u00e1c tr\u01b0\u1edfng ph\u00f2ng s\u1ebd theo d\u00f5i v\u00e0 \u0111\u00e1nh gi\u00e1 hi\u1ec7u qu\u1ea3 c\u00f4ng vi\u1ec7c c\u1ee7a m\u1ed7i nh\u00e2n vi\u00ean trong ph\u00f2ng ban m\u00ecnh. T\u1eeb \u0111\u00f3, c\u00f3 ch\u1ebf \u0111\u1ed9 th\u00fac \u0111\u1ea9y, khen th\u01b0\u1edfng, nh\u1eafc nh\u1edf\u2026 \u0111\u00fang v\u1edbi th\u1ef1c t\u1ebf c\u1ee7a t\u1eebng ng\u01b0\u1eddi.\u00a0<\/span><\/p>\n

Kh\u00f4ng ch\u1ec9 mang t\u00ednh c\u00e1 nh\u00e2n, m\u00e0 v\u1edbi nh\u1eefng m\u1ee5c ti\u00eau chung, ch\u1ec9 s\u1ed1 KPI s\u1ebd th\u00fac \u0111\u1ea9y ho\u1ea1t \u0111\u1ed9ng \u0111\u1ed9i nh\u00f3m, \u0111\u1ea9y m\u1ea1nh tinh th\u1ea7n h\u1ee3p t\u00e1c, li\u00ean k\u1ebft c\u1ee7a m\u1ed7i b\u1ed9 ph\u1eadn.<\/span><\/p>\n

H\u1ec7 th\u1ed1ng KPI c\u00f3 g\u00ec h\u1ea1n ch\u1ebf?<\/b><\/h3>\n

M\u1eb7c d\u00f9 s\u1edf h\u1eefu r\u1ea5t nhi\u1ec1u \u01b0u \u0111i\u1ec3m, nh\u01b0ng h\u1ec7 th\u1ed1ng KPI c\u0169ng v\u1eabn c\u00f3 m\u1ed9t s\u1ed1 h\u1ea1n ch\u1ebf nh\u1ea5t \u0111\u1ecbnh. \u0110\u1ec3 c\u00f3 \u0111\u01b0\u1ee3c khung KPI chu\u1ea9n cho doanh nghi\u1ec7p, ng\u01b0\u1eddi ch\u1ecbu tr\u00e1ch nhi\u1ec7m x\u00e2y d\u1ef1ng KPI c\u1ea7n \u0111\u00e1p \u1ee9ng \u0111\u01b0\u1ee3c y\u00eau c\u1ea7u v\u1ec1 m\u1eb7t chuy\u00ean m\u00f4n, ph\u1ea3i n\u1eafm r\u1ea5t ch\u1eafc c\u00e1c ki\u1ebfn th\u1ee9c li\u00ean quan \u0111\u1ebfn \u0111o l\u01b0\u1eddng hi\u1ec7u su\u1ea5t c\u00f4ng vi\u1ec7c, bi\u1ebft r\u00f5 m\u1ee5c ti\u00eau ng\u1eafn h\u1ea1n, d\u00e0i h\u1ea1n c\u1ee7a doanh nghi\u1ec7p \u0111\u1ec3 \u0111\u01b0a ra \u0111\u01b0\u1ee3c c\u00e1c \u0111\u1ec1 xu\u1ea5t c\u1ea7n thi\u1ebft.<\/span><\/p>\n

H\u01a1n n\u1eefa, tr\u01b0\u1edbc s\u1ef1 thay \u0111\u1ed5i kh\u00f4ng ng\u1eebng c\u1ee7a th\u1ecb tr\u01b0\u1eddng doanh nghi\u1ec7p c\u1ea1nh tranh, c\u00e1c ch\u1ec9 s\u1ed1 KPI ph\u1ea3i \u0111\u01b0\u1ee3c nghi\u00ean c\u1ee9u, c\u1eadp nh\u1eadt m\u1ed9t c\u00e1ch th\u01b0\u1eddng xuy\u00ean m\u1edbi c\u00f3 th\u1ec3 ph\u00e1t huy \u0111\u01b0\u1ee3c hi\u1ec7u qu\u1ea3. Ng\u01b0\u1ee3c l\u1ea1i, n\u1ebfu \u00e1p d\u1ee5ng su\u1ed1t m\u1ed9t th\u1eddi gian qu\u00e1 d\u00e0i, c\u00e1c ch\u1ec9 s\u1ed1 KPI l\u1ed7i th\u1eddi c\u00f3 th\u1ec3 ng\u0103n c\u1ea3n s\u1ef1 ph\u00e1t tri\u1ec3n c\u1ee7a doanh nghi\u1ec7p.<\/span><\/p>\n

M\u1eb7t kh\u00e1c, n\u1ebfu m\u1ee5c ti\u00eau KPI qu\u00e1 xa v\u1eddi, c\u00e1c nh\u00e2n vi\u00ean s\u1ebd c\u1ea3m th\u1ea5y n\u1ea3n tr\u00ed v\u00e0 kh\u00f4ng c\u1ed1 g\u1eafng n\u1ed7 l\u1ef1c v\u00ec cho r\u1eb1ng kh\u00f4ng bao gi\u1edd c\u00f3 th\u1ec3 ho\u00e0n th\u00e0nh \u0111\u01b0\u1ee3c. \u0110\u00e2y l\u00e0 v\u1ea5n \u0111\u1ec1 g\u00e2y \u1ea3nh h\u01b0\u1edfng nghi\u00eam tr\u1ecdng \u0111\u1ebfn tinh th\u1ea7n \u0111\u1ed9i ng\u0169 nh\u00e2n vi\u00ean trong c\u00f4ng ty.<\/span><\/p>\n

Tr\u00ean \u0111\u00e2y, Amber \u0111\u00e3 chia s\u1ebb kh\u00e1i ni\u1ec7m, c\u00e1c b\u01b0\u1edbc x\u00e2y d\u1ef1ng, l\u1ee3i \u00edch c\u0169ng nh\u01b0 m\u1eb7t h\u1ea1n ch\u1ebf c\u1ee7a h\u1ec7 th\u1ed1ng KPI trong doanh nghi\u1ec7p. \u0110\u1ec3 n\u1eafm \u0111\u01b0\u1ee3c m\u1ed9t c\u00e1ch c\u1ee5 th\u1ec3 ki\u1ebfn th\u1ee9c v\u1ec1 KPI, b\u1ea1n \u0111\u1ecdc c\u00f3 th\u1ec3 tham kh\u1ea3o kh\u00f3a h\u1ecdc <\/span>KPI – B\u00e0i to\u00e1n qu\u1ea3n l\u00fd hi\u1ec7u su\u1ea5t<\/b> c\u1ee7a Amber Online Education!<\/span><\/p>\n

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KPI l\u00e0 m\u1ed9t kh\u00e1i ni\u1ec7m r\u1ea5t quen thu\u1ed9c v\u00e0 \u0111ang […]<\/p>","protected":false},"author":12,"featured_media":4957,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"acf":[],"yoast_head":"\nH\u1ec7 th\u1ed1ng KPI l\u00e0 g\u00ec? Nh\u1eefng \u0111i\u1ec1u c\u1ea7n bi\u1ebft v\u1ec1 KPI - Amber Online Education<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/amber.edu.vn\/en\/he-thong-kpi-la-gi-nhung-dieu-can-biet-ve-kpi\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"H\u1ec7 th\u1ed1ng KPI l\u00e0 g\u00ec? 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