{"id":5283,"date":"2019-10-14T09:42:20","date_gmt":"2019-10-14T02:42:20","guid":{"rendered":"https:\/\/amberacademy.vn\/?p=5283"},"modified":"2019-12-03T13:59:16","modified_gmt":"2019-12-03T06:59:16","slug":"10-xu-huong-quan-tri-nhan-su-moi-trong-thoi-dai-4-0","status":"publish","type":"post","link":"https:\/\/amber.edu.vn\/en\/10-xu-huong-quan-tri-nhan-su-moi-trong-thoi-dai-4-0\/","title":{"rendered":"10 xu h\u01b0\u1edbng qu\u1ea3n tr\u1ecb nh\u00e2n s\u1ef1 m\u1edbi trong th\u1eddi \u0111\u1ea1i 4.0"},"content":{"rendered":"
\u201cCu\u1ed9c c\u00e1ch m\u1ea1ng c\u00f4ng nghi\u1ec7p l\u1ea7n th\u1ee9 t\u01b0\u201d, \u201cB\u01b0\u1edbc d\u1ecbch chuy\u1ec3n l\u1edbn\u201d, \u201cTh\u1eddi \u0111\u1ea1i k\u1ef9 thu\u1eadt s\u1ed1\u201d – t\u1ea5t c\u1ea3 nh\u1eefng thu\u1eadt ng\u1eef n\u00e0y \u0111\u00e3 \u0111\u01b0\u1ee3c s\u1eed d\u1ee5ng \u0111\u1ec3 mi\u00eau t\u1ea3 c\u00e1c bi\u1ebfn \u0111\u1ed5i kinh t\u1ebf v\u00e0 x\u00e3 h\u1ed9i m\u00e0 ch\u00fang ta \u0111ang tr\u1ea3i qua trong th\u1ebf k\u1ef7 21. \u0110i\u1ec1u n\u00e0y ph\u1ea7n l\u1edbn \u0111\u01b0\u1ee3c th\u00fac \u0111\u1ea9y b\u1edfi cu\u1ed9c c\u00e1ch m\u1ea1ng c\u00f4ng ngh\u1ec7 (Internet, d\u1eef li\u1ec7u l\u1edbn, ph\u01b0\u01a1ng ti\u1ec7n truy\u1ec1n th\u00f4ng x\u00e3 h\u1ed9i, tr\u00ed tu\u1ec7 nh\u00e2n t\u1ea1o, robot, v.v.), ch\u00fang \u0111\u00e3 bi\u1ebfn \u0111\u1ed5i th\u1ebf gi\u1edbi ch\u00fang ta \u0111ang s\u1ed1ng. Tuy nhi\u00ean, c\u00e1c doanh nghi\u1ec7p kinh doanh s\u1ebd th\u00edch \u1ee9ng v\u1edbi th\u1ef1c t\u1ebf m\u1edbi n\u00e0y nh\u01b0 th\u1ebf n\u00e0o? V\u00e0 b\u1ed9 ph\u1eadn nh\u00e2n s\u1ef1 n\u00ean \u0111\u00f3ng vai tr\u00f2 g\u00ec?<\/strong><\/div>\n
\u0110\u1ec3 tr\u1ea3 l\u1eddi nh\u1eefng c\u00e2u h\u1ecfi n\u00e0y, Deloitte \u0111\u00e3 \u0111\u01b0a ra m\u1ed9t b\u00e1o c\u00e1o h\u1ebft s\u1ee9c thuy\u1ebft ph\u1ee5c, trong \u0111\u00f3 \u0111\u00e1nh gi\u00e1 vi\u1ec7c c\u00e1c doanh nghi\u1ec7p \u0111\u1ed1i ph\u00f3 v\u1edbi th\u00e1ch th\u1ee9c l\u1edbn c\u1ee7a cu\u1ed9c c\u00e1ch m\u1ea1ng c\u00f4ng ngh\u1ec7 theo c\u00e1ch n\u00e0o. Theo b\u00e1o c\u00e1o, 10 th\u00e1ch th\u1ee9c d\u01b0\u1edbi \u0111\u00e2y s\u1ebd \u0111\u1ecbnh h\u00ecnh t\u01b0\u01a1ng lai c\u1ee7a c\u00e1c doanh nghi\u1ec7p v\u00e0 b\u1ed9 ph\u1eadn nh\u00e2n s\u1ef1 tr\u00ean to\u00e0n th\u1ebf gi\u1edbi:<\/span><\/div>\n

1. X\u00e2y d\u1ef1ng t\u1ed5 ch\u1ee9c hi\u1ec7n \u0111\u1ea1i v\u00e0 n\u0103ng \u0111\u1ed9ng
\n<\/b><\/h3>\n
\u0110\u1ed1i m\u1eb7t v\u1edbi t\u1ea5t c\u1ea3 nh\u1eefng thay \u0111\u1ed5i n\u00e0y, vi\u1ec7c \u0111\u1ea7u ti\u00ean c\u00e1c doanh nghi\u1ec7p c\u1ea7n l\u00e0m l\u00e0 thay \u0111\u1ed5i c\u00e1ch l\u00e0m vi\u1ec7c v\u00e0 c\u00e1ch t\u1ed5 ch\u1ee9c th\u1ef1c t\u1ebf. Theo b\u00e1o c\u00e1o c\u1ee7a Deloitte, 88% ng\u01b0\u1eddi tham gia kh\u1ea3o s\u00e1t (10.000 doanh nh\u00e2n v\u00e0 l\u00e3nh \u0111\u1ea1o nh\u00e2n s\u1ef1 \u1edf 140 qu\u1ed1c gia) \u0111\u00e1nh gi\u00e1 r\u1eb1ng vi\u1ec7c x\u00e2y d\u1ef1ng t\u1ed5 ch\u1ee9c m\u1edbi l\u00e0 quan tr\u1ecdng.<\/span><\/div>\n
Theo \u0111\u00f3, ph\u1ea7n l\u1edbn c\u00e1c doanh nghi\u1ec7p \u0111ang c\u1ed1 g\u1eafng t\u1ed5 ch\u1ee9c l\u1ea1i linh ho\u1ea1t v\u00e0 n\u0103ng \u0111\u1ed9ng h\u01a1n, v\u00e0 c\u00e1c c\u1ea5u tr\u00fac ph\u00e2n c\u1ea5p trong qu\u00e1 kh\u1ee9 kh\u00f4ng c\u00f2n ph\u00f9 h\u1ee3p \u0111\u1ec3 c\u00f3 th\u1ec3 \u0111\u00e1p \u1ee9ng nhanh ch\u00f3ng v\u1edbi nh\u1eefng thay \u0111\u1ed5i tr\u00ean th\u1ecb tr\u01b0\u1eddng. C\u00e1c doanh nghi\u1ec7p \u0111ang \u0111\u01b0\u1ee3c t\u1ed5 ch\u1ee9c v\u1edbi c\u00e1c nh\u00f3m l\u00e0m vi\u1ec7c nh\u1ecf \u0111\u01b0\u1ee3c th\u00e0nh l\u1eadp nhanh ch\u00f3ng, l\u00e0m vi\u1ec7c c\u00f9ng nhau trong m\u1ed9t ho\u1eb7c hai n\u0103m v\u00e0 sau \u0111\u00f3 chuy\u1ec3n sang c\u00e1c d\u1ef1 \u00e1n kh\u00e1c. Khi c\u00e1c doanh nghi\u1ec7p th\u1ef1c hi\u1ec7n qu\u00e1 tr\u00ecnh chuy\u1ec3n \u0111\u1ed5i n\u00e0y, h\u1ecd th\u1ea5y r\u1eb1ng vi\u1ec7c chia th\u00e0nh c\u00e1c nh\u00f3m nh\u1ecf h\u01a1n l\u00e0 m\u1ed9t c\u00e1ch \u0111\u1ec3 gi\u00fap con ng\u01b0\u1eddi l\u00e0m vi\u1ec7c hi\u1ec7u qu\u1ea3.\u00a0<\/span><\/div>\n

2. S\u1ef1 nghi\u1ec7p v\u00e0 h\u1ecdc t\u1eadp lu\u00f4n \u0111i \u0111\u00f4i v\u1edbi nhau<\/b><\/h3>\n
M\u1ed9t s\u1ef1 nghi\u1ec7p c\u1ee7a nh\u00e2n vi\u00ean c\u00f3 th\u1ec3 k\u00e9o d\u00e0i 30 \u0111\u1ebfn 40 n\u0103m. Tuy nhi\u00ean, c\u00e2n nh\u1eafc \u0111\u1ebfn t\u1ed1c \u0111\u1ed9 thay \u0111\u1ed5i c\u00f4ng ngh\u1ec7, l\u00e0m th\u1ebf n\u00e0o \u0111\u1ec3 ch\u00fang ta chu\u1ea9n b\u1ecb cho nh\u1eefng \u0111i\u1ec1u c\u00f3 th\u1ec3 x\u1ea3y ra trong nh\u1eefng th\u1eadp k\u1ef7 t\u1edbi? Gi\u1ea3i ph\u00e1p l\u00e0 kh\u00f4ng ng\u1eebng h\u1ecdc h\u1ecfi. Ch\u00fang ta kh\u00f4ng th\u1ec3 h\u00e0i l\u00f2ng v\u1edbi vi\u1ec7c \u0111i h\u1ecdc \u0111\u1ea1i h\u1ecdc v\u00e0 \u00e1p d\u1ee5ng nh\u1eefng g\u00ec h\u1ecdc \u0111\u01b0\u1ee3c trong nh\u1eefng n\u0103m \u0111\u00f3 v\u00e0o s\u1ef1 nghi\u1ec7p t\u01b0\u01a1ng lai.\u00a0<\/span><\/div>\n
\u0110\u1ec3 trang b\u1ecb cho nh\u00e2n vi\u00ean nh\u1eefng k\u1ef9 n\u0103ng v\u00e0 ki\u1ebfn \u200b\u200bth\u1ee9c c\u1ea7n thi\u1ebft, c\u00e1c nh\u00e0 qu\u1ea3n l\u00fd vi\u1ec7c \u0111\u00e0o t\u1ea1o v\u00e0 ph\u00e1t tri\u1ec3n c\u1ee7a doanh nghi\u1ec7p c\u1ea7n ph\u00e1t tri\u1ec3n c\u00e1c m\u00f4 h\u00ecnh h\u1ecdc t\u1eadp linh ho\u1ea1t v\u00e0 d\u1ec5 qu\u1ea3n l\u00fd h\u01a1n m\u00e0 c\u00f3 th\u1ec3 \u0111\u01b0\u1ee3c s\u1eed d\u1ee5ng trong m\u1ecdi th\u1eddi gian. H\u1ec7 th\u1ed1ng qu\u1ea3n l\u00fd h\u1ecdc t\u1eadp (LMS) \u0111ang th\u00edch nghi v\u1edbi cu\u1ed9c c\u00e1ch m\u1ea1ng n\u00e0y b\u1eb1ng c\u00e1ch k\u1ebft h\u1ee3p c\u00e1c video, n\u1ed9i dung h\u1ecdc, k\u0129 thu\u1eadt game ho\u00e1 (gamification) v\u00e0 h\u1ecdc t\u1eadp d\u1ef1a tr\u00ean tr\u00f2 ch\u01a1i.<\/span><\/div>\n

3. Thu h\u00fat nh\u00e2n t\u00e0i\u00a0<\/b><\/h3>\n
Trong m\u1ed9t n\u1ec1n kinh t\u1ebf d\u1ef1a v\u00e0o tri th\u1ee9c v\u00e0 ngu\u1ed3n v\u1ed1n nh\u00e2n l\u1ef1c, vi\u1ec7c thu h\u00fat nh\u00e2n t\u00e0i l\u00e0 v\u1ea5n \u0111\u1ec1 \u201cs\u1ed1ng c\u00f2n\u201d \u0111\u1ed1i v\u1edbi b\u1ea5t k\u1ef3 doanh nghi\u1ec7p n\u00e0o. Trong cu\u1ed9c c\u00e1ch m\u1ea1ng c\u00f4ng ngh\u1ec7 v\u0129 \u0111\u1ea1i, c\u00e1c doanh nghi\u1ec7p kh\u00f4ng ng\u1eebng t\u00ecm ki\u1ebfm c\u00e1c chuy\u00ean gia chuy\u00ean v\u1ec1 c\u00e1c l\u0129nh v\u1ef1c m\u1edbi c\u1ee7a ho\u1ea1t \u0111\u1ed9ng kinh t\u1ebf xu\u1ea5t hi\u1ec7n b\u1ea5t ng\u1edd. Theo c\u00e1c kh\u1ea3o s\u00e1t c\u1ee7a Deloitte, \u0111\u00e2y l\u00e0 th\u00e1ch th\u1ee9c l\u1edbn th\u1ee9 ba m\u00e0 c\u00e1c doanh nghi\u1ec7p ph\u1ea3i \u0111\u1ed1i m\u1eb7t, 81% ng\u01b0\u1eddi \u0111\u01b0\u1ee3c h\u1ecfi \u0111\u00e1nh gi\u00e1 l\u00e0 r\u1ea5t quan tr\u1ecdng.<\/span><\/div>\n
\"\"<\/div>\n
\u0110\u1ec3 tuy\u1ec3n d\u1ee5ng (v\u00e0 sau \u0111\u00f3 gi\u1eef l\u1ea1i) \u0111\u00fang ng\u01b0\u1eddi, c\u00e1c nh\u00e0 qu\u1ea3n tr\u1ecb nh\u00e2n s\u1ef1 s\u1eed d\u1ee5ng nhi\u1ec1u c\u00f4ng c\u1ee5 th\u00f4ng qua m\u1ea1ng x\u00e3 h\u1ed9i, c\u00f4ng ngh\u1ec7 th\u00edch h\u1ee3p kh\u1ea3 n\u0103ng nh\u1eadn th\u1ee9c v\u00e0 s\u1ed1 li\u1ec7u ph\u00e2n t\u00edch (big data). Vi\u1ec7c s\u1eed d\u1ee5ng video (v\u1edbi c\u00e1c n\u1ec1n t\u1ea3ng nh\u01b0 HireVue), bi\u1ec3u m\u1eabu tr\u1ef1c tuy\u1ebfn, m\u1ea1ng x\u00e3 h\u1ed9i (kh\u00f4ng ch\u1ec9 LinkedIn) v\u00e0 c\u00e1c cu\u1ed9c ph\u1ecfng v\u1ea5n Skype (b\u01b0\u1edbc cu\u1ed1i c\u00f9ng) \u0111\u00e3 t\u0103ng t\u1ed1c \u0111\u1ed9 tuy\u1ec3n d\u1ee5ng v\u00e0 gi\u1ea3m chi ph\u00ed.<\/span><\/div>\n

4. N\u00e2ng cao tr\u1ea3i nghi\u1ec7m c\u1ee7a nh\u00e2n vi\u00ean trong c\u00f4ng ty<\/b><\/h3>\n
C\u00e1c nh\u00e0 qu\u1ea3n tr\u1ecb nh\u00e2n s\u1ef1 \u0111ang c\u1ed1 g\u1eafng duy tr\u00ec v\u0103n h\u00f3a doanh nghi\u1ec7p, c\u1ea3i thi\u1ec7n \u0111\u1ed9ng l\u1ef1c v\u00e0 s\u1ef1 g\u1eafn k\u1ebft c\u1ee7a nh\u00e2n vi\u00ean, b\u00e1m s\u00e1t c\u00e1c y\u00eau c\u1ea7u c\u1ee7a th\u1ebf h\u1ec7 Millennials v\u00e0 cung c\u1ea5p c\u01a1 h\u1ed9i h\u1ecdc t\u1eadp t\u1ed1t h\u01a1n cho h\u1ecd. <\/span>Trong k\u1ef7 nguy\u00ean m\u1edbi, c\u00e1c doanh nghi\u1ec7p c\u1ea7n ch\u00fa tr\u1ecdng n\u00e2ng cao tr\u1ea3i nghi\u1ec7m c\u1ee7a nh\u00e2n vi\u00ean (ngay t\u1eeb l\u00fac ti\u1ebfp x\u00fac l\u1ea7n \u0111\u1ea7u gi\u1eefa \u1ee9ng vi\u00ean v\u00e0 nh\u00e0 tuy\u1ec3n d\u1ee5ng, cho \u0111\u1ebfn nh\u1eefng ho\u1ea1t \u0111\u1ed9ng n\u1ed9i b\u1ed9 phong ph\u00fa)<\/span> nh\u1eb1m t\u0103ng s\u1ef1 h\u00e0i l\u00f2ng c\u1ee7a nh\u00e2n vi\u00ean, c\u1ea3i thi\u1ec7n danh ti\u1ebfng c\u1ee7a doanh nghi\u1ec7p (trong m\u1ed9t m\u00f4i tr\u01b0\u1eddng ng\u00e0y c\u00e0ng kh\u1eaft khe) v\u00e0 t\u1ea1o \u0111i\u1ec1u ki\u1ec7n chuy\u1ec3n \u0111\u1ed5i sang m\u00f4 h\u00ecnh t\u1ed5 ch\u1ee9c n\u0103ng \u0111\u1ed9ng, nhanh nh\u1eb9n v\u00e0 linh ho\u1ea1t h\u01a1n.<\/span><\/div>\n

5. Nh\u1eefng c\u00e1ch th\u1ee9c m\u1edbi \u0111\u1ec3 \u0111\u00e1nh gi\u00e1 hi\u1ec7u su\u1ea5t c\u1ee7a nh\u00e2n vi\u00ean<\/b><\/h3>\n
C\u00e1c c\u00f4ng ty \u0111\u00e3 th\u1eed nghi\u1ec7m nh\u1eefng h\u01b0\u1edbng ti\u1ebfp c\u1eadn m\u1edbi trong vi\u1ec7c qu\u1ea3n tr\u1ecb hi\u1ec7u qu\u1ea3 l\u00e0m vi\u1ec7c. Hi\u1ec7n nay, nhi\u1ec1u c\u00f4ng ty \u0111ang gi\u1ea3m s\u1ef1 t\u1eadp trung v\u00e0o vi\u1ec7c th\u1ea9m \u0111\u1ecbnh, thay v\u00e0o \u0111\u00f3 l\u00e0 ch\u00fa tr\u1ecdng \u0111\u00e0o t\u1ea1o v\u00e0 l\u1eafng nghe ph\u1ea3n h\u1ed3i li\u00ean t\u1ee5c, tri\u1ec3n khai nh\u1eefng m\u00f4 h\u00ecnh \u0111\u00e1nh gi\u00e1 nhanh h\u01a1n v\u00e0 linh ho\u1ea1t h\u01a1n. <\/span>H\u00e0ng tr\u0103m c\u00f4ng ty (bao g\u1ed3m Adobe, IBM v\u00e0 Goldman Sachs) \u0111\u00e3 th\u1eed nghi\u1ec7m th\u00e0nh c\u00f4ng c\u00e1c c\u00e1ch m\u1edbi \u0111\u1ec3 \u0111\u00e1nh gi\u00e1 v\u00e0 khen th\u01b0\u1edfng hi\u1ec7u su\u1ea5t c\u1ee7a nh\u00e2n vi\u00ean. <\/span><\/div>\n

6. Thay \u0111\u1ed5i trong vi\u1ec7c l\u00e3nh \u0111\u1ea1o<\/b><\/h3>\n
\"\"<\/div>\n
Khi c\u00e1c m\u00f4 h\u00ecnh t\u1ed5 ch\u1ee9c s\u1ed1 h\u00f3a n\u1ed5i l\u00ean, s\u1ef1 l\u00e3nh \u0111\u1ea1o c\u0169ng d\u1ea7n thay \u0111\u1ed5i. <\/span>C\u00e1c doanh nghi\u1ec7p tr\u00ean to\u00e0n c\u1ea7u \u0111ang t\u00ecm ki\u1ebfm m\u1ed9t nh\u00e0 l\u00e3nh \u0111\u1ea1o m\u1edbi – ng\u01b0\u1eddi c\u00f3 kh\u1ea3 n\u0103ng th\u00edch \u1ee9ng v\u1edbi nh\u1eefng thay \u0111\u1ed5i kinh t\u1ebf v\u00e0 x\u00e3 h\u1ed9i \u0111ang di\u1ec5n ra. \u0110\u00f3 l\u00e0 c\u00e1c nh\u00e0 l\u00e3nh \u0111\u1ea1o tr\u1ebb h\u01a1n v\u00e0 \u0111a d\u1ea1ng h\u01a1n – nh\u1eefng ng\u01b0\u1eddi c\u00f3 th\u1ec3 \u0111i\u1ec1u h\u00e0nh c\u00e1c doanh nghi\u1ec7p theo h\u01b0\u1edbng s\u1ed1 ho\u00e1. Trong khi nhi\u1ec7m v\u1ee5 t\u00ecm ki\u1ebfm l\u00e3nh \u0111\u1ea1o m\u1edbi c\u1ea7n c\u00f3 s\u1ef1 tham gia c\u1ee7a to\u00e0n b\u1ed9 c\u00f4ng ty, c\u00e1c nh\u00e0 qu\u1ea3n tr\u1ecb nh\u00e2n s\u1ef1 c\u0169ng \u0111\u00f3ng m\u1ed9t vai tr\u00f2 quan tr\u1ecdng trong vi\u1ec7c \u0111i\u1ec1u h\u00e0nh c\u00f4ng ty c\u1ee7a h\u1ecd \u0111i \u0111\u00fang h\u01b0\u1edbng.<\/span><\/div>\n

7. Nh\u00e2n l\u1ef1c th\u1eddi \u0111\u1ea1i s\u1ed1\u00a0<\/b><\/h3>\n
Khi to\u00e0n b\u1ed9 doanh nghi\u1ec7p ti\u1ebfn t\u1edbi k\u1ef9 thu\u1eadt s\u1ed1, c\u00e1c b\u1ed9 ph\u1eadn nh\u00e2n s\u1ef1 c\u0169ng ph\u1ea3i tu\u00e2n theo. Tr\u00e1ch nhi\u1ec7m c\u1ee7a b\u1ed9 ph\u1eadn n\u00e0y l\u00e0 tri\u1ec3n khai c\u00e1c s\u00e1ng ki\u1ebfn \u200b\u200bc\u00f4ng ngh\u1ec7 m\u1edbi cho to\u00e0n b\u1ed9 n\u01a1i l\u00e0m vi\u1ec7c, tri\u1ec3n khai c\u00e1c \u1ee9ng d\u1ee5ng di \u0111\u1ed9ng m\u1edbi (Slack, Workplace, Microsoft Teams, Gamelearn…), ph\u1ea7n m\u1ec1m v\u00e0 c\u00f4ng c\u1ee5 s\u1ebd gi\u00fap thay \u0111\u1ed5i c\u00e1ch th\u1ee9c ho\u1ea1t \u0111\u1ed9ng c\u1ee7a doanh nghi\u1ec7p.<\/span><\/div>\n
V\u1ec1 \u0111i\u1ec3m n\u00e0y, ngay c\u1ea3 c\u00e1c d\u1ecbch v\u1ee5 chatbox s\u1eed d\u1ee5ng tr\u00ed tu\u1ec7 nh\u00e2n t\u1ea1o \u0111\u1ec3 tuy\u1ec3n d\u1ee5ng c\u0169ng \u0111\u00e3 t\u00ecm th\u1ea5y m\u1ed9t v\u1ecb tr\u00ed th\u00edch h\u1ee3p trong c\u00e1c doanh nghi\u1ec7p s\u00e1ng t\u1ea1o nh\u1ea5t. Deloitte gi\u1ea3i th\u00edch \u0111i\u1ec1u n\u00e0y m\u1ed9t c\u00e1ch r\u00f5 r\u00e0ng: \u201cS\u1ef1 thay \u0111\u1ed5i n\u00e0y \u0111ang di\u1ec5n ra nhanh ch\u00f3ng, v\u00ec c\u00e1c nh\u00e0 qu\u1ea3n l\u00fd nh\u00e2n s\u1ef1 \u0111ang \u0111\u01b0\u1ee3c th\u00fac \u0111\u1ea9y \u0111\u1ec3 \u0111\u1ea3m nh\u1eadn vai tr\u00f2 l\u1edbn h\u01a1n trong vi\u1ec7c ph\u00e1t tri\u1ec3n doanh nghi\u1ec7p tr\u1edf n\u00ean k\u1ef9 thu\u1eadt s\u1ed1, ch\u1ee9 kh\u00f4ng ch\u1ec9 \u0111\u01a1n thu\u1ea7n l\u00e0 l\u00e0m k\u1ef9 thu\u1eadt s\u1ed1.\u201d<\/span><\/div>\n

8. T\u1eadp trung ph\u00e2n t\u00edch y\u1ebfu t\u1ed1 con ng\u01b0\u1eddi<\/b><\/h3>\n
D\u1eef li\u1ec7u v\u1ec1 con ng\u01b0\u1eddi tr\u1edf n\u00ean quan tr\u1ecdng h\u01a1n bao gi\u1edd h\u1ebft, \u0111\u1eb7c bi\u1ec7t l\u00e0 trong c\u00f4ng vi\u1ec7c. <\/span>Ng\u00e0y c\u00e0ng nhi\u1ec1u doanh nghi\u1ec7p s\u1eed d\u1ee5ng d\u1eef li\u1ec7u v\u1ec1 nh\u00e2n vi\u00ean c\u1ee7a m\u00ecnh \u0111\u1ec3 c\u1ea3i thi\u1ec7n quy tr\u00ecnh tuy\u1ec3n d\u1ee5ng nh\u00e2n vi\u00ean, t\u0103ng n\u0103ng su\u1ea5t c\u1ee7a doanh nghi\u1ec7p. Nh\u1eefng xu h\u01b0\u1edbng m\u1edbi n\u00e0y \u0111\u00e3 d\u1eabn \u0111\u1ebfn s\u1ef1 g\u1eafn k\u1ebft c\u1ee7a thu\u1eadt ng\u1eef ph\u1ed5 bi\u1ebfn \u201cpeople analytics” (ph\u00e2n t\u00edch con ng\u01b0\u1eddi): vi\u1ec7c s\u1eed d\u1ee5ng d\u1eef li\u1ec7u chuy\u00ean s\u00e2u \u0111\u1ec3 \u0111\u01b0a ra quy\u1ebft \u0111\u1ecbnh s\u1ebd \u1ea3nh h\u01b0\u1edfng \u0111\u1ebfn con ng\u01b0\u1eddi t\u1ea1i n\u01a1i l\u00e0m vi\u1ec7c (tuy\u1ec3n d\u1ee5ng ai, th\u0103ng ch\u1ee9c cho ai…).<\/span><\/div>\n

9. Th\u00fac \u0111\u1ea9y s\u1ef1 \u0111a d\u1ea1ng v\u00e0 h\u00f2a nh\u1eadp<\/b><\/h3>\n
Khi c\u00e1c doanh nghi\u1ec7p c\u1ed1 g\u1eafng tr\u1edf n\u00ean to\u00e0n c\u1ea7u v\u00e0 k\u1ef9 thu\u1eadt s\u1ed1 th\u00ec v\u1ea5n \u0111\u1ec1 \u0111a d\u1ea1ng v\u00e0 ho\u00e0 nh\u1eadp kh\u00f4ng th\u1ec3 b\u1ecf qua. Nh\u00e2n vi\u00ean ng\u00e0y c\u00e0ng coi tr\u1ecdng c\u00e1c nguy\u00ean t\u1eafc n\u00e0y v\u00e0 ng\u01b0\u1eddi ti\u00eau d\u00f9ng (v\u00e0 c\u00f4ng ch\u00fang n\u00f3i chung) \u0111\u00f2i h\u1ecfi cao trong vi\u1ec7c t\u00f4n tr\u1ecdng s\u1ef1 \u0111a d\u1ea1ng v\u0103n h\u00f3a v\u00e0 b\u00ecnh \u0111\u1eb3ng gi\u1edbi. M\u1ed9t ch\u00ednh s\u00e1ch th\u00fac \u0111\u1ea9y s\u1ef1 \u0111a d\u1ea1ng v\u00e0 h\u00f2a nh\u1eadp gi\u1eefa c\u00e1c nh\u00e2n vi\u00ean s\u1ebd kh\u00f4ng ch\u1ec9 gi\u00fap c\u00e1c doanh nghi\u1ec7p ho\u1ea1t \u0111\u1ed9ng hi\u1ec7u qu\u1ea3, s\u00e1ng t\u1ea1o v\u00e0 n\u0103ng su\u1ea5t h\u01a1n m\u00e0 c\u00f2n c\u1ea3i thi\u1ec7n h\u00ecnh \u1ea3nh v\u00e0 uy t\u00edn th\u01b0\u01a1ng hi\u1ec7u c\u1ee7a h\u1ecd.<\/span><\/div>\n

10. Gia t\u0103ng l\u1ef1c l\u01b0\u1ee3ng lao \u0111\u1ed9ng<\/b><\/h3>\n
C\u00e1c c\u00f4ng ngh\u1ec7 m\u1edbi \u0111\u1eb7t ra m\u1ed9t th\u00e1ch th\u1ee9c m\u1edbi cho t\u1ea5t c\u1ea3 nh\u00e2n vi\u00ean, v\u00e0 cho c\u1ea3 c\u00e1c nh\u00e0 qu\u1ea3n tr\u1ecb nh\u00e2n s\u1ef1. Nh\u1eefng c\u00f4ng vi\u1ec7c n\u00e0o c\u00f3 th\u1ec3 \u0111\u01b0\u1ee3c thay th\u1ebf b\u1eb1ng m\u00e1y m\u00f3c v\u00e0 nh\u1eefng c\u00f4ng vi\u1ec7c n\u00e0o ch\u1ec9 n\u00ean \u0111\u01b0\u1ee3c th\u1ef1c hi\u1ec7n b\u1edfi con ng\u01b0\u1eddi? C\u00e2u tr\u1ea3 l\u1eddi cho c\u00e2u h\u1ecfi n\u00e0y \u0111\u00f2i h\u1ecfi ph\u1ea3i \u0111i\u1ec1u ch\u1ec9nh l\u1ea1i c\u00e1c c\u00f4ng vi\u1ec7c, c\u00e1ch t\u1ed5 ch\u1ee9c c\u1ee7a ch\u00ednh doanh nghi\u1ec7p.\u00a0<\/span><\/div>\n
Deloitte tin r\u1eb1ng \u201cch\u00eca kh\u00f3a\u201d n\u1eb1m \u1edf vi\u1ec7c x\u00e1c \u0111\u1ecbnh c\u00e1c k\u1ef9 n\u0103ng thi\u1ebft y\u1ebfu c\u1ee7a con ng\u01b0\u1eddi, v\u00e0 k\u1ebft h\u1ee3p ch\u00fang v\u1edbi c\u00e1c m\u00e1y m\u00f3c, robot v\u00e0 c\u00f4ng ngh\u1ec7 t\u1ef1 \u0111\u1ed9ng t\u1ed1t nh\u1ea5t. M\u1eb7c d\u00f9 nhi\u1ec1u doanh nghi\u1ec7p c\u00f3 th\u1ec3 lo l\u1eafng v\u1ec1 t\u00e1c \u0111\u1ed9ng ti\u00eau c\u1ef1c c\u1ee7a cu\u1ed9c c\u00e1ch m\u1ea1ng c\u00f4ng ngh\u1ec7, nh\u01b0ng h\u1ecd n\u00ean coi \u0111\u00f3 l\u00e0 m\u1ed9t c\u01a1 h\u1ed9i l\u1edbn: k\u1ebft h\u1ee3p nh\u00e2n vi\u00ean v\u00e0 m\u00e1y m\u00f3c (m\u00e0 m\u1ed9t s\u1ed1 ng\u01b0\u1eddi g\u1ecdi l\u00e0 \u201cl\u1ef1c l\u01b0\u1ee3ng lao \u0111\u1ed9ng gia t\u0103ng\u201d), c\u00f3 th\u1ec3 t\u1ea1o ra vi\u1ec7c l\u00e0m m\u1edbi v\u00e0 t\u0103ng n\u0103ng su\u1ea5t c\u1ee7a nh\u00e2n vi\u00ean.\u00a0<\/span><\/div>\n

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