{"id":9794,"date":"2020-05-08T17:42:08","date_gmt":"2020-05-08T10:42:08","guid":{"rendered":"https:\/\/amberacademy.vn\/?p=9794"},"modified":"2020-05-08T17:42:08","modified_gmt":"2020-05-08T10:42:08","slug":"recap-online-workshop-4","status":"publish","type":"post","link":"https:\/\/amber.edu.vn\/en\/recap-online-workshop-4\/","title":{"rendered":"Recap Online Workshop #4: TRI\u1ebeT L\u00dd V\u00c0 KINH NGHI\u1ec6M B\u00c1N H\u00c0NG T\u1ea0O \u0110\u1ed8T PH\u00c1"},"content":{"rendered":"<p><span style=\"font-weight: 400;\">Trong th\u1eddi gian v\u1eeba qua, chu\u1ed7i s\u1ef1 ki\u1ec7n \u201c\u0110\u00e0o t\u1ea1o Online m\u00f9a d\u1ecbch\u201d c\u1ee7a Group Learning &amp; Development \u0111\u00e3 nh\u1eadn \u0111\u01b0\u1ee3c r\u1ea5t nhi\u1ec1u s\u1ef1 \u1ee7ng h\u1ed9 c\u1ee7a c\u00e1c anh\/ch\u1ecb qua 3 ch\u01b0\u01a1ng tr\u00ecnh: <\/span><a href=\"https:\/\/amberacademy.vn\/recap-workshop-ung-dung-game-trong-dao-tao\/\" target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"font-weight: 400;\">\u201c\u1ee8ng d\u1ee5ng Game trong \u0111\u00e0o t\u1ea1o\u201d<\/span><\/a><span style=\"font-weight: 400;\">,<\/span><a href=\"https:\/\/amberacademy.vn\/recap-workshop-hieu-dung-ld-dao-tao-online-mua-dich\/\" target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"font-weight: 400;\">\u201cHi\u1ec3u \u0111\u00fang v\u1ec1 L&amp;D trong k\u1ef7 nguy\u00ean s\u1ed1\u201d<\/span><\/a><span style=\"font-weight: 400;\"> v\u00e0 <\/span><a href=\"https:\/\/amberacademy.vn\/recap-online-workshop-3\/\" target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"font-weight: 400;\">\u201cB\u00ed quy\u1ebft tri\u1ec3n khai Virtual Learning hi\u1ec7u qu\u1ea3\u201d<\/span><\/a><span style=\"font-weight: 400;\">. L\u1ea7n n\u00e0y, \u0111\u1ec3 \u0111\u00e1p \u1ee9ng \u0111a s\u1ed1 nhu c\u1ea7u hi\u1ec7n t\u1ea1i c\u1ee7a nhi\u1ec1u th\u00e0nh vi\u00ean, BTC mang \u0111\u1ebfn m\u1ed9t ch\u1ee7 \u0111\u1ec1 ho\u00e0n to\u00e0n m\u1edbi so v\u1edbi c\u00e1c ch\u1ee7 \u0111\u1ec1 tr\u01b0\u1edbc \u0111\u00e2y c\u1ee7a ch\u01b0\u01a1ng tr\u00ecnh.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Bu\u1ed5i Workshop th\u1ee9 4 c\u00f3 ch\u1ee7 \u0111\u1ec1: <\/span><b>\u201cTRI\u1ebeT L\u00dd V\u00c0 KINH NGHI\u1ec6M B\u00c1N H\u00c0NG T\u1ea0O \u0110\u1ed8T PH\u00c1\u201d<\/b><span style=\"font-weight: 400;\">, \u0111\u01b0\u1ee3c l\u00ean s\u00f3ng v\u00e0o l\u00fac 20:00 ng\u00e0y 07\/05\/2020 tr\u00ean n\u1ec1n t\u1ea3ng Google Hangout Meets v\u1edbi s\u1ef1 tham gia c\u1ee7a h\u01a1n 100 anh ch\u1ecb trong ng\u00e0nh HR, L&amp;D v\u00e0 \u0111\u1eb7c bi\u1ec7t l\u00e0 ng\u00e0nh Kinh doanh.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Ch\u00fang ta \u0111\u01b0\u1ee3c g\u1eb7p l\u1ea1i s\u1ef1 duy\u00ean d\u00e1ng c\u1ee7a ch\u1ecb Hanh Tran Marie, Admin C\u1ed9ng \u0111\u1ed3ng Learning &amp; Development, k\u1ebft h\u1ee3p c\u00f9ng 2 di\u1ec5n gi\u1ea3 c\u00f3 th\u00e2m ni\u00ean trong ng\u00e0nh: <\/span><b>Anh Ph\u1ea1m Duy Vinh<\/b><span style=\"font-weight: 400;\">, Gi\u00e1m \u0111\u1ed1c Mi\u1ec1n t\u1ea1i TheBank\/TBA v\u00e0 <\/span><b>ch\u1ecb Nguy\u1ec5n Th\u1ecb Th\u1ee7y,<\/b><span style=\"font-weight: 400;\"> Qu\u1ea3n l\u00fd kinh doanh t\u1ea1i Vi\u1ec7t Nam c\u1ee7a T\u1eadp \u0111o\u00e0n Dr.Eckel Animal Nutrition c\u1ee7a \u0110\u1ee9c.\u00a0<\/span><\/p>\n<p><img decoding=\"async\" loading=\"lazy\" class=\"aligncenter wp-image-9795 size-full\" src=\"https:\/\/amberacademy.vn\/wp-content\/uploads\/2020\/05\/Screenshot_9.png\" alt=\"ban-hang-tao-dot-pha\" width=\"1895\" height=\"887\" srcset=\"https:\/\/amber.edu.vn\/wp-content\/uploads\/2020\/05\/Screenshot_9.png 1895w, https:\/\/amber.edu.vn\/wp-content\/uploads\/2020\/05\/Screenshot_9-768x359.png 768w, https:\/\/amber.edu.vn\/wp-content\/uploads\/2020\/05\/Screenshot_9-1536x719.png 1536w, https:\/\/amber.edu.vn\/wp-content\/uploads\/2020\/05\/Screenshot_9-200x94.png 200w, https:\/\/amber.edu.vn\/wp-content\/uploads\/2020\/05\/Screenshot_9-400x187.png 400w, https:\/\/amber.edu.vn\/wp-content\/uploads\/2020\/05\/Screenshot_9-600x281.png 600w, https:\/\/amber.edu.vn\/wp-content\/uploads\/2020\/05\/Screenshot_9-800x374.png 800w, https:\/\/amber.edu.vn\/wp-content\/uploads\/2020\/05\/Screenshot_9-1200x562.png 1200w\" sizes=\"(max-width: 1895px) 100vw, 1895px\" \/><\/p>\n<p><span style=\"font-weight: 400;\">Ch\u01b0\u01a1ng tr\u00ecnh s\u1ebd gi\u00fap c\u00e1c anh\/ch\u1ecb ch\u1ea1m \u0111\u1ebfn nh\u1eefng v\u1ea5n \u0111\u1ec1 th\u1ef1c t\u1ebf c\u1ee7a vi\u1ec7c B\u00e1n h\u00e0ng hi\u1ec7n nay, t\u1eeb \u0111\u00f3 tr\u1edf th\u00e0nh nh\u1eefng ng\u01b0\u1eddi b\u00e1n h\u00e0ng t\u1ea1o \u0111\u1ed9t ph\u00e1 th\u00f4ng qua c\u00e1c n\u1ed9i dung:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Ph\u1ea7n 1: Chi\u1ebfn l\u01b0\u1ee3c b\u00e1n h\u00e0ng t\u1ea1o \u0111\u1ed9t ph\u00e1 c\u1ed1t l\u00f5i hi\u1ec7n nay &#8211; C\u01a1 h\u1ed9i v\u00e0 Th\u00e1ch th\u1ee9c<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Ph\u1ea7n 2: Nh\u1eefng M\u00f4 th\u1ee9c ng\u01b0\u1eddi B\u00e1n h\u00e0ng t\u1ea1o \u0111\u1ed9t ph\u00e1 v\u00e0 c\u00e1ch gi\u1eef kh\u00e1ch h\u00e0ng trung th\u00e0nh<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Ph\u1ea7n 3: Gi\u1ea3i \u0111\u00e1p nh\u1eefng c\u00e2u h\u1ecfi c\u1ee7a ng\u01b0\u1eddi tham d\u1ef1<\/span><\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<h2><b>1. Chi\u1ebfn l\u01b0\u1ee3c b\u00e1n h\u00e0ng t\u1ea1o \u0111\u1ed9t ph\u00e1 c\u1ed1t l\u00f5i hi\u1ec7n nay &#8211; C\u01a1 h\u1ed9i v\u00e0 Th\u00e1ch th\u1ee9c<\/b><\/h2>\n<p><img decoding=\"async\" loading=\"lazy\" class=\"aligncenter size-full wp-image-9797\" src=\"https:\/\/amberacademy.vn\/wp-content\/uploads\/2020\/05\/Screenshot_22.png\" alt=\"ban-hang-tao-dot-pha\" width=\"1916\" height=\"875\" srcset=\"https:\/\/amber.edu.vn\/wp-content\/uploads\/2020\/05\/Screenshot_22.png 1916w, https:\/\/amber.edu.vn\/wp-content\/uploads\/2020\/05\/Screenshot_22-768x351.png 768w, https:\/\/amber.edu.vn\/wp-content\/uploads\/2020\/05\/Screenshot_22-1536x701.png 1536w, https:\/\/amber.edu.vn\/wp-content\/uploads\/2020\/05\/Screenshot_22-200x91.png 200w, https:\/\/amber.edu.vn\/wp-content\/uploads\/2020\/05\/Screenshot_22-400x183.png 400w, https:\/\/amber.edu.vn\/wp-content\/uploads\/2020\/05\/Screenshot_22-600x274.png 600w, https:\/\/amber.edu.vn\/wp-content\/uploads\/2020\/05\/Screenshot_22-800x365.png 800w, https:\/\/amber.edu.vn\/wp-content\/uploads\/2020\/05\/Screenshot_22-1200x548.png 1200w\" sizes=\"(max-width: 1916px) 100vw, 1916px\" \/><\/p>\n<p><span style=\"font-weight: 400;\">M\u1edf \u0111\u1ea7u bu\u1ed5i Webinar, anh Ph\u1ea1m Duy Vinh kh\u1eb3ng \u0111\u1ecbnh: Khi b\u1eaft \u0111\u1ea7u m\u1ed9t c\u00f4ng vi\u1ec7c b\u1ea5t k\u1ef3, ch\u00fang ta c\u1ea7n ph\u1ea3i bi\u1ebft \u0111\u1eb7t c\u00e2u h\u1ecfi theo 6 c\u00e2u h\u1ecfi m\u1edf trong Ti\u1ebfng Anh, g\u1ed3m 5W v\u00e0 1H (What? Why? Who? When? Where v\u00e0 How?). Ti\u1ebfp sau \u0111\u00f3, di\u1ec5n gi\u1ea3 nh\u1eafc l\u1ea1i\u00a0 v\u1ec1 ngu\u1ed3n g\u1ed1c v\u00e0 vai tr\u00f2 c\u1ee7a ng\u00e0nh ngh\u1ec1 Kinh doanh. Anh Vinh nh\u1eadn \u0111\u1ecbnh ng\u01b0\u1eddi b\u00e1n h\u00e0ng nh\u01b0 m\u1ed9t chi\u1ebfn s\u0129 ti\u1ec1n ph\u01b0\u01a1ng ti\u1ebfp x\u00fac v\u1edbi kh\u00e1ch h\u00e0ng, mang doanh thu v\u1ec1 cho doanh nghi\u1ec7p. C\u00f3 th\u1ec3 n\u00f3i, nh\u00e2n vi\u00ean ph\u00f2ng kinh doanh l\u00e0 t\u00e0i s\u1ea3n qu\u00fd gi\u00e1 c\u1ee7a c\u00f4ng ty. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">Di\u1ec5n gi\u1ea3 ph\u00e2n lo\u1ea1i r\u1ea5t r\u00f5 5 lo\u1ea1i h\u00ecnh kh\u00e1ch h\u00e0ng, bao g\u1ed3m: Kh\u00e1ch h\u00e0ng c\u00e1 nh\u00e2n (B2C) v\u00e0 kh\u00e1ch h\u00e0ng doanh nghi\u1ec7p (B2B), Kh\u00e1ch h\u00e0ng n\u1ed9i (Int Customer) v\u00e0 kh\u00e1ch h\u00e0ng ngo\u1ea1i (Ext Customer), Kh\u00e1ch h\u00e0ng ti\u1ec1m n\u0103ng (Prospect), Kh\u00e1ch h\u00e0ng (Customer), Kh\u00e1ch h\u00e0ng trung th\u00e0nh (Loyal \/ lifetime customer). \u0110\u1ec3 b\u00e1n h\u00e0ng t\u1ea1o \u0111\u1ed9t ph\u00e1, m\u00ecnh c\u1ea7n c\u00f3 nh\u1eefng chi\u1ebfn l\u01b0\u1ee3c khac nhau cho t\u1eebng \u0111\u1ed1i t\u01b0\u1ee3ng kh\u00e1ch h\u00e0ng kh\u00e1c nhau. Sau c\u00f9ng, anh Duy Vinh b\u1eadt m\u00ed tri\u1ebft l\u00fd kinh doanh c\u1ed1t l\u00f5i n\u1eb1m \u1edf th\u00e1i \u0111\u1ed9. H\u00e3y l\u00e0m b\u1ea1n tr\u01b0\u1edbc khi l\u00e0m b\u1ea1n h\u00e0ng v\u00e0 \u0111\u1eb7t quy\u1ec1n l\u1ee3i c\u1ee7a kh\u00e1ch h\u00e0ng tr\u00ean h\u1ebft, b\u1ea1n s\u1ebd nh\u1eadn \u0111\u01b0\u1ee3c l\u00f2ng tin kh\u00e1ch h\u00e0ng &#8211; m\u1ed9t th\u1ee9 v\u00f4 gi\u00e1.\u00a0<\/span><\/p>\n<p>&nbsp;<\/p>\n<h2><b>2. Nh\u1eefng M\u00f4 th\u1ee9c ng\u01b0\u1eddi B\u00e1n h\u00e0ng t\u1ea1o \u0111\u1ed9t ph\u00e1 v\u00e0 c\u00e1ch gi\u1eef kh\u00e1ch h\u00e0ng trung th\u00e0nh<\/b><\/h2>\n<p><img decoding=\"async\" loading=\"lazy\" class=\"aligncenter size-full wp-image-9799\" src=\"https:\/\/amberacademy.vn\/wp-content\/uploads\/2020\/05\/Screenshot_24.png\" alt=\"ban-hang-tao-dot-pha\" width=\"1918\" height=\"872\" srcset=\"https:\/\/amber.edu.vn\/wp-content\/uploads\/2020\/05\/Screenshot_24.png 1918w, https:\/\/amber.edu.vn\/wp-content\/uploads\/2020\/05\/Screenshot_24-768x349.png 768w, https:\/\/amber.edu.vn\/wp-content\/uploads\/2020\/05\/Screenshot_24-1536x698.png 1536w, https:\/\/amber.edu.vn\/wp-content\/uploads\/2020\/05\/Screenshot_24-200x91.png 200w, https:\/\/amber.edu.vn\/wp-content\/uploads\/2020\/05\/Screenshot_24-400x182.png 400w, https:\/\/amber.edu.vn\/wp-content\/uploads\/2020\/05\/Screenshot_24-600x273.png 600w, https:\/\/amber.edu.vn\/wp-content\/uploads\/2020\/05\/Screenshot_24-800x364.png 800w, https:\/\/amber.edu.vn\/wp-content\/uploads\/2020\/05\/Screenshot_24-1200x546.png 1200w\" sizes=\"(max-width: 1918px) 100vw, 1918px\" \/><\/p>\n<p><span style=\"font-weight: 400;\">B\u1eaft \u0111\u1ea7u ph\u1ea7n ti\u1ebfp theo c\u1ee7a ch\u01b0\u01a1ng tr\u00ecnh, ch\u1ecb Nguy\u1ec5n Th\u1ecb Th\u1ee7y chia s\u1ebb nh\u1eefng \u0111i\u1ec1u ch\u1ecb chi\u00eam nghi\u1ec7m \u0111\u01b0\u1ee3c trong su\u1ed1t h\u01a1n 17 n\u0103m b\u00e1n h\u00e0ng c\u1ee7a m\u00ecnh \u0111\u1ec3 c\u00f3 th\u1ec3 b\u00e1n h\u00e0ng t\u1ea1o \u0111\u1ed9t ph\u00e1. Ch\u1ecb kh\u1eb3ng \u0111\u1ecbnh kh\u00f4ng ai sinh ra \u0111\u00e3 gi\u1ecfi giang, n\u1ed7 l\u1ef1c v\u00e0 nhi\u1ec7t t\u00ecnh ch\u00ednh l\u00e0 ch\u00eca kh\u00f3a d\u1eabn d\u1eaft \u0111\u1ebfn th\u00e0nh c\u00f4ng. H\u00e3y b\u1eaft \u0111\u1ea7u v\u1edbi nh\u1eefng \u0111i\u1ec1u nh\u1ecf nh\u01b0ng b\u1ec1n b\u1ec9 m\u1ed7i ng\u00e0y, ch\u00fang ta s\u1ebd nh\u1eadn th\u1ea5y c\u00e0ng ti\u1ebfn b\u1ed9 th\u00ec c\u00e0ng th\u00e0nh c\u00f4ng. Ti\u1ebfp sau \u0111\u00f3, di\u1ec5n gi\u1ea3 nh\u1eadn \u0111\u1ecbnh, nh\u1eefng \u0111i\u1ec1u v\u01b0\u1ee3t m\u1ee9c b\u00ecnh th\u01b0\u1eddng d\u00f9 ch\u1ec9 m\u1ed9t ch\u00fat ch\u00ednh l\u00e0 s\u1ef1 kh\u00e1c bi\u1ec7t. <\/span><span style=\"font-weight: 400;\">C\u00e1ch t\u1ed1t nh\u1ea5t \u0111\u1ec3 gi\u1eef ch\u00e2n kh\u00e1ch h\u00e0ng ch\u00ednh l\u00e0 h\u00e3y mang l\u1ea1i cho h\u1ecd s\u1ef1 th\u1ecfa m\u00e3n v\u01b0\u1ee3t h\u01a1n mong \u0111\u1ee3i v\u00e0 ti\u1ebfp t\u1ee5c nh\u01b0 th\u1ebf. S\u1ea3n ph\u1ea9m n\u0103m nay s\u1ebd ti\u1ebfn b\u1ed9 h\u01a1n s\u1ea3n ph\u1ea9m n\u0103m tr\u01b0\u1edbc, d\u1ecbch v\u1ee5 n\u0103m sau ch\u1eafc ch\u1eafn ph\u1ea3i t\u1ed1t h\u01a1n d\u1ecbch v\u1ee5 n\u0103m nay. Ng\u01b0\u1eddi b\u00e1n h\u00e0ng t\u1ea1o \u0111\u1ed9t ph\u00e1 s\u1ebd lu\u00f4n khi\u1ebfn kh\u00e1ch h\u00e0ng b\u1ea5t ng\u1edd v\u1edbi s\u1ef1 ti\u1ebfn b\u1ed9 trong s\u1ea3n ph\u1ea7m v\u00e0 d\u1ecbch v\u1ee5 c\u1ee7a m\u00ecnh.<\/span><\/p>\n<p>&nbsp;<\/p>\n<h2><b>3. Gi\u1ea3i \u0111\u00e1p nh\u1eefng th\u1eafc m\u1eafc c\u1ee7a ng\u01b0\u1eddi tham d\u1ef1<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">Trong ph\u1ea7n cu\u1ed1i c\u00f9ng c\u1ee7a ch\u01b0\u01a1ng tr\u00ecnh, c\u00e1c anh ch\u1ecb tham d\u1ef1 li\u00ean t\u1ee5c \u0111\u1eb7t ra c\u00e2u h\u1ecfi cho 2 di\u1ec5n gi\u1ea3. BTC \u0111\u00e3 t\u1ed5ng h\u1ee3p v\u00e0 ch\u1ecdn l\u1ecdc ra m\u1ed9t s\u1ed1 c\u00e2u h\u1ecfi ti\u00eau bi\u1ec3u \u0111\u1ec3 m\u1ecdi ng\u01b0\u1eddi c\u00f9ng nhau chia s\u1ebb v\u00e0 th\u1ea3o lu\u1eadn.<\/span><\/p>\n<p><img decoding=\"async\" loading=\"lazy\" class=\"aligncenter size-full wp-image-9801\" src=\"https:\/\/amberacademy.vn\/wp-content\/uploads\/2020\/05\/Screenshot_25.png\" alt=\"ban-hang-tao-dot-pha\" width=\"1915\" height=\"868\" srcset=\"https:\/\/amber.edu.vn\/wp-content\/uploads\/2020\/05\/Screenshot_25.png 1915w, https:\/\/amber.edu.vn\/wp-content\/uploads\/2020\/05\/Screenshot_25-768x348.png 768w, https:\/\/amber.edu.vn\/wp-content\/uploads\/2020\/05\/Screenshot_25-1536x696.png 1536w, https:\/\/amber.edu.vn\/wp-content\/uploads\/2020\/05\/Screenshot_25-200x91.png 200w, https:\/\/amber.edu.vn\/wp-content\/uploads\/2020\/05\/Screenshot_25-400x181.png 400w, https:\/\/amber.edu.vn\/wp-content\/uploads\/2020\/05\/Screenshot_25-600x272.png 600w, https:\/\/amber.edu.vn\/wp-content\/uploads\/2020\/05\/Screenshot_25-800x363.png 800w, https:\/\/amber.edu.vn\/wp-content\/uploads\/2020\/05\/Screenshot_25-1200x544.png 1200w\" sizes=\"(max-width: 1915px) 100vw, 1915px\" \/><\/p>\n<p><span style=\"font-weight: 400;\">Tr\u1ea3 l\u1eddi c\u00e2u h\u1ecfi t\u1eeb nickname Thuy Ai: <\/span><b><i>\u201cL\u00e0m th\u1ebf n\u00e0o \u0111\u1ec3 nh\u00e2n vi\u00ean b\u00e1n h\u00e0ng lu\u00f4n duy tr\u00ec \u0111\u01b0\u1ee3c t\u00ednh m\u00e1u l\u1eeda trong ngh\u1ec1 Sales?\u201d<\/i><\/b><span style=\"font-weight: 400;\">, anh Ph\u1ea1m Duy Vinh chia s\u1ebb: \u201cNg\u01b0\u1eddi b\u00e1n h\u00e0ng t\u1ea1o \u0111\u1ed9t ph\u00e1 lu\u00f4n ph\u1ea3i gi\u1eefa \u0111\u01b0\u1ee3c t\u00ednh m\u00e1u l\u1eeda trong c\u00f4ng vi\u1ec7c. \u0110\u1ec3 c\u00f3 th\u1ec3 duy tr\u00ec \u0111\u01b0\u1ee3c t\u00ednh m\u00e1u l\u1eeda, \u0111i\u1ec1u quan tr\u1ecdng nh\u1ea5t l\u00e0 ph\u1ea3i v\u01b0\u1ee3t qua ch\u00ednh m\u00ecnh. Ch\u00fang ta c\u1ea7n ki\u00ean tr\u00ec v\u00e0 ki\u00ean \u0111\u1ecbnh \u0111\u1ebfn c\u00f9ng trong t\u01b0 t\u01b0\u1edfng, t\u00e2m l\u00fd tr\u01b0\u1edbc nh\u1eefng r\u00e0o c\u1ea3n trong cu\u1ed9c s\u1ed1ng. \u0110\u1eb7c bi\u1ec7t l\u00e0 \u0111\u1ec3 tr\u1edf th\u00e0nh m\u1ed9t ng\u01b0\u1eddi b\u00e1n h\u00e0ng t\u1ea1o \u0111\u1ed9t ph\u00e1 th\u00ec bao gi\u1edd b\u1ecf cu\u1ed9c qu\u00e1 s\u1edbm. C\u00e1c nh\u00e0 khoa h\u1ecdc \u0111\u00e3 nh\u1eadn \u0111\u1ecbnh con ng\u01b0\u1eddi ch\u1ec9 s\u1eed d\u1ee5ng 10% n\u00e3o b\u1ed9 c\u1ee7a b\u1ea3n th\u00e2n, \u0111i\u1ec1u \u0111\u00f3 \u0111\u1ed3ng ngh\u0129a v\u1edbi kh\u1ea3 n\u0103ng c\u1ee7a con ng\u01b0\u1eddi l\u00e0 v\u00f4 h\u1ea1n, ch\u00fang ta c\u00f3 th\u1ec3 l\u00e0m \u0111\u01b0\u1ee3c nhi\u1ec1u h\u01a1n ch\u00fang ta ngh\u0129. V\u00ec v\u1eady, m\u1ed9t l\u1ea7n n\u1eefa nh\u1eafc l\u1ea1i, ch\u00fang ta ph\u1ea3i v\u01b0\u1ee3t qua ch\u00ednh m\u00ecnh nh\u01b0 v\u1eady m\u1edbi tr\u1edf th\u00e0nh ng\u01b0\u1eddi b\u00e1n h\u00e0ng t\u1ea1o \u0111\u1ed9t ph\u00e1\u201d.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">C\u00e2u h\u1ecfi ti\u1ebfp theo t\u1eeb Bong Pham: <\/span><b><i>\u201cL\u00e0m th\u1ebf n\u00e0o \u0111\u1ec3 t\u1ea1o thi\u1ec7n c\u1ea3m \u0111\u1ed1i v\u1edbi kh\u00e1ch h\u00e0ng trong qu\u00e1 tr\u00ecnh b\u00e1n h\u00e0ng v\u00e0 ch\u0103m s\u00f3c kh\u00e1ch h\u00e0ng?\u201d<\/i><\/b><span style=\"font-weight: 400;\">. Ch\u1ecb Th\u1ee7y g\u1ee3i \u00fd: \u201c\u0110\u1ec3 c\u00f3 th\u1ec3 t\u1ea1o \u0111\u01b0\u1ee3c \u1ea5n t\u01b0\u1ee3ng t\u1ed1t, \u0111\u1ea7u ti\u00ean c\u1ea7n th\u1ea5u hi\u1ec3u kh\u00e1ch h\u00e0ng. K\u1ef9 n\u0103ng \u0111\u1eb7t c\u00e2u h\u1ecfi s\u1ebd h\u1ed7 tr\u1ee3 r\u1ea5t nhi\u1ec1u khi t\u00ecm hi\u1ec3u v\u1ec1 kh\u00e1ch h\u00e0ng. Ng\u01b0\u1eddi b\u00e1n h\u00e0ng s\u1ebd thay \u0111\u1ed5i \u0111\u1ec3 tr\u1edf n\u00ean ph\u00f9 h\u1ee3p v\u1edbi kh\u00e1ch ch\u1ee9 kh\u00f4ng ph\u1ea3i h\u01b0\u1edbng kh\u00e1ch h\u00e0ng ph\u00f9 h\u1ee3p v\u1edbi m\u00ecnh. V\u00e0 sau \u0111\u00f3, x\u00e2y d\u1ef1ng l\u00f2ng tin c\u1ee7a kh\u00e1ch v\u1ec1 l\u00e2u d\u00e0i. Ch\u1ec9 c\u00f3 l\u00f2ng tin m\u1edbi t\u1ea1o ra s\u1ef1 thi\u1ec7n c\u1ea3m v\u1edbi kh\u00e1ch h\u00e0ng b\u1ec1n v\u1eefng nh\u1ea5t\u201d.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Cu\u1ed1i ch\u01b0\u01a1ng tr\u00ecnh, ch\u1ecb Th\u1ee7y chia s\u1ebb <\/span><b>3 y\u1ebfu t\u1ed1 d\u1eabn d\u1eaft \u0111\u1ebfn th\u00e0nh c\u00f4ng<\/b><span style=\"font-weight: 400;\"> d\u1ef1a tr\u00ean ch\u00ednh con \u0111\u01b0\u1eddng t\u1eeb c\u00f4 b\u00e1c s\u0129 th\u00fa y tr\u1edf th\u00e0nh qu\u1ea3n l\u00fd b\u00e1n h\u00e0ng to\u00e0n qu\u1ed1c c\u1ee7a ch\u1ecb. \u0110\u1ea7u ti\u00ean, y\u1ebfu t\u1ed1 quy\u1ebft \u0111\u1ecbnh s\u1ef1 \u201cr\u1ebd h\u01b0\u1edbng\u201d c\u1ee7a ch\u1ecb l\u00e0 <\/span><b>\u0111am m\u00ea<\/b><span style=\"font-weight: 400;\"> v\u1edbi ng\u00e0nh b\u00e1n h\u00e0ng. Y\u1ebfu t\u1ed1 th\u1ee9 hai \u0111\u01b0\u1ee3c ch\u1ecb nh\u1ea5n m\u1ea1nh l\u00e0 lu\u00f4n x\u00e1c \u0111\u1ecbnh <\/span><b>m\u1ee5c ti\u00eau<\/b><span style=\"font-weight: 400;\"> r\u00f5 r\u00e0ng. Nh\u1edd v\u00e0o m\u1ee5c ti\u00eau, b\u1ea3n th\u00e2n m\u1ed7i ng\u01b0\u1eddi c\u1ea7n c\u1ed1 g\u1eafng g\u00ec, trau d\u1ed3i nh\u1eefng g\u00ec \u0111\u1ec3 c\u00f3 th\u1ec3 \u0111\u1ea1t \u0111\u01b0\u1ee3c nh\u1eefng m\u1ee5c ti\u00eau \u0111\u00e3 \u0111\u1ec1 ra. V\u00e0 y\u1ebfu t\u1ed1 cu\u1ed1i c\u00f9ng \u0111\u01b0\u1ee3c di\u1ec5n gi\u1ea3 chia s\u1ebb l\u00e0 <\/span><b>h\u1ecdc h\u1ecfi<\/b><span style=\"font-weight: 400;\"> t\u1eeb nh\u1eefng ng\u01b0\u1eddi xung quanh, \u0111\u1eb7c bi\u1ec7t l\u00e0 nh\u1eefng t\u1ea5m g\u01b0\u01a1ng \u0111i tr\u01b0\u1edbc.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">M\u1ed9t l\u1ea7n n\u1eefa, BTC t\u1ed5 ch\u1ee9c xin tr\u00e2n tr\u1ecdng c\u1ea3m \u01a1n 2 di\u1ec5n gi\u1ea3: Anh Ph\u1ea1m Duy Vinh v\u00e0 ch\u1ecb Nguy\u1ec5n Th\u1ecb Th\u1ee7y c\u00f9ng to\u00e0n th\u1ec3 c\u00e1c anh ch\u1ecb \u0111\u00e3 d\u00e0nh th\u1eddi gian c\u00f9ng tham gia bu\u1ed5i chia s\u1ebb h\u1eefu \u00edch n\u00e0y. BTC hy v\u1ecdng r\u1eb1ng, th\u00f4ng qua ch\u00ednh nh\u1eefng c\u00e2u chuy\u1ec7n th\u1ef1c t\u1ebf c\u1ee7a di\u1ec5n gi\u1ea3, c\u00e1c anh ch\u1ecb tham gia \u0111\u00e3 n\u1eafm \u0111\u01b0\u1ee3c nh\u1eefng c\u01a1 h\u1ed9i v\u00e0 th\u00e1ch th\u1ee9c c\u1ee7a ng\u00e0nh Kinh doanh hi\u1ec7n nay, v\u00e0 t\u1eeb \u0111\u00f3 c\u00f3 nh\u1eefng chi\u1ebfn l\u01b0\u1ee3c b\u00e1n h\u00e0ng t\u1ea1o \u0111\u1ed9t ph\u00e1 \u0111\u1ec3 t\u00ecm ki\u1ebfm v\u00e0 gi\u1eef ch\u00e2n kh\u00e1ch h\u00e0ng hi\u1ec7u qu\u1ea3.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">BTC r\u1ea5t mong nh\u1eadn \u0111\u01b0\u1ee3c s\u1ef1 quan t\u00e2m c\u1ee7a anh ch\u1ecb cho nh\u1eefng ch\u01b0\u01a1ng tr\u00ecnh ti\u1ebfp theo trong chu\u1ed7i s\u1ef1 ki\u1ec7n \u201c\u0110\u00e0o t\u1ea1o Online m\u00f9a d\u1ecbch\u201d.<\/span><\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>","protected":false},"excerpt":{"rendered":"<p>Trong th\u1eddi gian v\u1eeba qua, chu\u1ed7i s\u1ef1 ki\u1ec7n \u201c\u0110\u00e0o t\u1ea1o [&hellip;]<\/p>","protected":false},"author":12,"featured_media":9803,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v22.1 - 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