Training how to distinguish USD with PVcombank

PVcombank or Vietnam Public Commercial Joint Stock Bank currently owns a network of 116 transaction points in key provinces and cities across the country. With more than 4,000 employees, how can PVcombank train employees on banking operations synchronously, quickly and effectively?

Problems of Pvcombank

Personnel rotation or replacement is a common situation of most banks and PVcombank is no exception. Along with the fact that bank branches are scattered all over the country, centralized training for both new and old employees has always been one of PVcombank’s concerns. If Pvcombank organizes intensive training classes for new employees in time, even though the class is not full, Pvcombank will have to bear a huge expense in renting a teaching location, hiring instructors or even expenses. Printing. However, if the bank waits until there are enough people to open the class, this will prevent employees from absorbing the training content in time. Not to mention for remote staff, it will be difficult for them to travel to the training site.

Solution from Amber

Before PVcombank’s problem, Amber proposed a training solution where Pvcombank’s staff could follow the lecture content anytime and anywhere. We started experimenting with the course “Distinguishing USD”.
Distinguishing real from fake foreign currency is not a new topic, but with the nature of the job that often has to exchange cash, mastering the basic ways to recognize foreign currency is a necessary skill of any employee in any bank.

Based on the document on USD discrimination provided by PVcombank, Amber’s lecture design team analyzed the topic and built the demo as follows:

  • The content of the lecture is divided into two parts: (1) State the problem and explain why each banker needs to master the skills of checking and identifying real-fake foreign currency and (2) Ways to distinguish between real and fake USD.
  • Show content in the form of motion graphic video: If 1:1 training costs PVcombank a lot of human resources or time, training through paper documents of thousands of words makes it difficult for new employees to absorb. Training through motion graphic video is a comprehensive solution. Accompanying the content is conveyed properly, the vivid, eye-catching and intuitive form of the video lecture will help learners be more interested in receiving knowledge.

Fortunately, Amber’s training solution has received high praise from Pvcombank. With this video lecture, Amber believes you can also easily see the following key benefits:

  • Firstly, Pvcombank can easily train new employees at any time. Instead of having to wait for enough students for a course to focus on training personnel, PVcombank’s training team can transfer lectures for new employees to actively learn.
  • Second, e-Learning training for employees helps PVcombank save a large amount of costs for class organization, location costs or hiring costs. In particular, the course can be used repeatedly and for a long time with uniform content, thereby helping to ensure effective synchronous training.
  • Third, employees of PVcombank can review their knowledge anytime, anywhere. With only a laptop or a smartphone, each PVcombank employee can take advantage of their lunch break or after work to review their knowledge.

If you want to find a similar or more optimal training solution for your business, contact us right here for detailed advice.

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